CloudyRack...
Frequently asked questions
Dedicated Servers [Questions 4]

What is a Dedicated Server?

A dedicated server is a type of remote server that is entirely dedicated to an individual, organization or application. It is deployed, hosted and managed by a hosting, cloud or managed service provider (MSP).

A dedicated server is exclusive and not shared with any other customer, service or application.


How to install Control Panel?

Please check this blog article.


I can make specific configurations?

Yes. You can configure your dedicated server as you like.


Can I change the Operating System?

Yes. You can change your operating system later. Be sure to take backup before reloading OS.

Cloud Reseller [Questions 3]

What exactly is Reseller Hosting?

Reseller hosting is a form of web hosting wherein the account owner has the ability to use his or her allotted hard drive space and bandwidth to host websites on behalf of third parties.

The reseller purchases the host's services wholesale and then sells them to customers, possibly for a profit.


Is there a brandable control panel?

Yes, you can brand control panel with your company logo.


Can my Linux Reseller plan be upgraded when needed?

Yes. You can always upgrade/downgrade your current reseller hosting package.

*You may not downgrade if you are currently using more storage than the downgrade package.

Shared Hosting [Questions 4]

What is Shared Hosting?

Shared hosting is a type of Web hosting service that allows multiple websites to share a physical Web server and its resources among the hosted websites. Many users utilize the resources on a single server, which keeps the costs low.


Does Shared Web Hosting include Email Hosting as well?

Yes all our shared hosting packages includes email hosting too.
*You can't use them for spam and bulk mass mailing/marketing.


Is an upgrade possible from my current Linux Shared Hosting Plan?

Yes. You can always upgrade/downgrade your current hosting package.
*You may not downgrade if you are currently using more storage than the downgrade package.


Is there any money back guarantee with the Linux Web Hosting services?

We offer 30 day money back guarantee with every shared hosting package.
*This applies only on first purchase.

SSL Certificates [Questions 2]

What is SSL Certificates?

An SSL certificate is a type of digital certificate that provides authentication for a website and enables an encrypted connection. These certificates communicate to the client that the web service host demonstrated ownership of the domain to the certificate authority at the time of certificate issuance.


How to install SSL Certificate?

Please check this blog article.

Cloud VPS [Questions 4]

Do the Virtual Private Servers have a backup policy?

Sorry, currently we don't have any backup policy for VPS servers.

You will have to take your own backup.


What are the benefits of Cloud VPS?

You get dedicated resources for your website such as storage, RAM, bandwidth, IP address.

Imagine you have grown in time but can't afford a dedicated server so you buy a VPS and get all similar service like dedicated server.


Is Email Hosting included?

No, this is only pre-configured VPS server.

You will have to install any panel of your choice and you can start sending emails right away.


What type of support do you offer?

We have both managed and unmanaged VPS servers.

Managed VPS servers are little bit pricey as they include nearly all types of support. Unmanaged VPS servers includes limited support.